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Call Centers For Hire Updates
COVID-19 Could Change Government Call Centers Forever
The pandemic has forced major changes in the way federal agencies serve customers. In a...
July 13, 2020
IRS commissioner expects ‘full staffing’ at tax processing, call centers by mid-July
A few months into the IRS bringing employees back into offices across the country in...
July 13, 2020
Needing At-Home Workers, Call Centers Turn to People With Disabilities
Companies caught short by the pandemic are hiring from a pool that was already prepared...
May 25, 2020