IVR LIVE TRANSFERS · DATA MONSTER PROTECTED · VERIFIED VENDORS

IVR Live Transfer Leads

Pre-Screened Callers Sent Straight to Your Team

The IVR answers first, screens with your questions, and only connects callers who pass. Choose a ringless voicemail plus IVR package from $330, or send one request and a Data Monster CLO matches you with verified vendors. Every order is Data Monster Protected.

🛡️ Start Your IVR Live Transfer Request See IVR Packages

$330Packages From

400,000Phones in Top Package

150+Live Transfer Verticals

🛡️Data Monster Protected

Prefer a reverse-marketplace approach instead? Post a Vault Request and let vendors come to you.

Transfer Type

Volume per Day

Days per Week

Price per Transfer ($) Location Preference

Warm handoff needed

Buffer Time

TCPA compliant required

Data Type

TCPA compliant required

Target Locations

Volume Needed

Price per Lead ($)

Remote or Office? * What role or service do you need?

Pay Structure

Pay Amount / Range

How Many People?

When Do You Need Them?

Service Type

Budget ($)

Timeline

A team member will follow up with details on HumanAPi.

What needs to be interviewed or verified? How soon?

Role Type Interested In In-Center or Remote Availability Relevant Experience

What You Plan To List Company / Brand Name Website or Portfolio Link

Vendor or Buyer Referral Relationships You're Bringing

Your Question

Full Name *

Company (optional)

Phone *

Email * Industry Anything else we should know?

Key facts · IVR live transfers

IVR live transfers at a glance

What	Detail
Screening	IVR asks your qualifying questions before any agent is involved
Delivery	Qualified callers connect live to your agents
Packages	From $330 (Starter) to $5,280 (Elite Pro)
Every package	Ringless voicemail drops, IVR screening, targeted cell phones, free DNC and litigator scrub
Return policy	Wrong numbers, duplicates and callers outside your criteria
Protection	Every order is Data Monster Protected

⚡ QUICK ANSWER

IVR live transfer leads are inbound callers who are greeted by an interactive voice response (IVR) system, answer your qualifying questions with their keypad or voice, and are transferred to your agents live only if they qualify. Your team skips cold calling and unqualified callers, and talks only to people who already said they want what you sell.

Definition

What is an IVR live transfer?

An IVR, or interactive voice response system, is the automated voice menu that answers a call and asks questions. In an IVR live transfer, that system sits in front of your sales team. It asks the caller for the details you care about, such as state, age range or product interest. If the caller gives answers that meet your rules, the call is connected to a live agent. If not, the call ends and your agents never spend time on it.

That makes IVR a screening layer. Your agents talk only to callers who passed, so more of their day goes to selling. Because the IVR works around the clock and handles many calls at once, it can scale volume without adding screeners.

IVR transfers are often paired with ringless voicemail, where the consumer receives a voicemail drop and calls back to hear the offer. The packages below combine both.

Process

How an IVR live transfer works

Caller responds

A consumer calls in after an ad, a text or a ringless voicemail they opted in to receive.

IVR screens

The IVR asks your qualifying questions, such as state, age or product interest.

Qualified callers transfer

Only callers who pass are connected live to your licensed agents or sales team.

You pay for confirmed transfers

Payment is held by Data Monster until transfers meet the criteria you agreed on.

Packages

IVR live transfer packages and pricing

Package	Ringless voicemail drops	Targeted cell phones	Price	Cost per drop
Starter	5,000	10,000	$330	$0.066
Silver	10,000	20,000	$594	$0.059
Gold	20,000	40,000	$1,056	$0.053
Platinum	50,000	100,000	$1,980	$0.040
Platinum Plus	100,000	200,000	$2,970	$0.030
Elite Pro	200,000	400,000	$5,280	$0.026

Every package includes an IVR to screen your inbound leads and a free DNC and litigator scrub. Larger packages lower your cost per voicemail drop.

Compare

Cost per voicemail drop by package

Starter

¢6.6

Silver

¢5.9

Gold

¢5.3

Platinum

¢4

Platinum Plus

¢3

Elite Pro

¢2.6

Cost per ringless voicemail drop in cents, calculated from each package price divided by its drop count. Lower is better.

Benefits

Why buyers choose IVR transfers

🎯Pre-qualified callsUnqualified callers are filtered out before they reach an agent.
⏱️More agent time on salesAgents talk to interested callers instead of screening them.
✅Consent you can checkAsk the vendor how consent was collected and for proof per call.
📞Works for many industriesInsurance, solar, debt, legal, home services and more.
📈Scales with volumeThe IVR handles many calls at once.
🛡️Protected paymentData Monster protects every order until criteria are met.

Compare

IVR screening vs live agent screening

	IVR screening	Live agent screening
Handles volume	Many calls at once	Limited by headcount
Hours	Around the clock	Staffed hours
Conversation depth	Structured questions	Open conversation
Best for	High volume, simple qualifiers	Complex or sensitive offers

Need live agent transfers instead? See Buy Live Transfers.

Checklist

What to check before you buy IVR live transfers

Your qualifying questions. Keep the IVR script short so callers stay on the line. Two to four questions is common.

Consent. Ask how the caller opted in and request proof per call.

DNC and litigator scrub. Every package here includes one. Confirm any other vendor does the same.

Answer speed. Transfers are warm for seconds. Staff the line before you launch.

Return policy. Know how to report wrong numbers, duplicates and callers outside your criteria.

Cost per sale. Divide the price you pay by your close rate. See the Live Transfer ROI Guide.

Glossary

IVR live transfer terms

IVR: Interactive voice response, the automated system that screens callers.
Ringless voicemail: A voicemail dropped without ringing the phone, prompting a callback.
DNC scrub: Removing numbers on do-not-call lists before contact.
Litigator scrub: Removing numbers tied to known TCPA litigators.
Qualified transfer: A caller who met your rules and was connected live.

Verticals

Industries that use IVR live transfers

🩺

Insurance

Health, life, auto and final expense callers.

☀️

Solar and home

Solar, roofing and home improvement.

💳

Debt and finance

Debt relief, mortgage and consumer finance.

⚖️

Legal

Claims and consumer legal matters.

🛡️ Data Monster Protected

Payment is held by Data Monster until transfers meet the criteria you agreed on.

Sources and methodology

Package contents and prices come from the Data Monster IVR live transfer packages on this page. Cost per drop is each package price divided by its voicemail drop count. Descriptions of IVR and screening summarize common industry practice. This page is not legal advice.

Updated November 5, 2026 · Reviewed by Will Shivers, CEO, Data Monster, Inc.

Script design

How to design an IVR qualifying script

Keep the script short. Two to four questions is common, because each extra question loses some callers. Ask the question that disqualifies the most people first, such as state or age range, so unqualified callers exit early. Use plain language and offer clear keypad options.

Design choice	Guidance
Number of questions	Two to four
Question order	Disqualifying questions first
Answer format	Keypad options with short choices
Fallback	Offer a live agent or a callback if the caller is unsure
Greeting	Name the offer so callers know why they are on the line

Compare

IVR vs press one vs click-to-call

	IVR	Press one	Click-to-call
Screening depth	Several questions	One response	Depends on ad
Starts with	Inbound call or callback	Outbound message	Web click
Best for	Structured qualifiers	Simple yes or no offers	Digital traffic
Risk	Caller drop-off on long menus	Low qualification	Variable intent

Flow

The ringless voicemail to IVR to transfer flow

Voicemail drop

A ringless voicemail reaches the consumer without ringing the phone.

Callback

Interested consumers call the number in the message.

IVR screen

The IVR asks your qualifying questions.

Live transfer

Callers who qualify are connected to your agent.

Ringless voicemail rules vary and are evolving. Confirm consent and compliance requirements with your attorney before you launch.

KPIs

IVR campaign KPIs

KPI	What it tells you
Callback rate	Drops that produce a call
IVR completion rate	Callers who finish the questions
Qualification rate	Callers who pass your criteria
Transfer answer rate	Whether your line is staffed fast enough
Close rate	Transfers that become sales
Cost per sale	Total spend divided by sales

Troubleshooting

Troubleshooting an IVR campaign

Symptom	Likely cause	Fix
Few callbacks	Weak message or small list	Test the message and package size
Callers hang up in the IVR	Too many questions	Cut to two or three
Many unqualified transfers	Criteria too loose	Tighten the questions
Transfers not answered	Line understaffed	Add agents or lower the cap

Choosing

Which package should you choose?

Start with a smaller package to test your message, IVR script and close rate. Once your cost per sale holds, move up a tier to lower your cost per voicemail drop. Starter is about 9.2 cents per drop and Elite Pro is about 2.6 cents, so scaling has a real effect on your cost. Match the tier to what your agents can answer.

Trend

Cost per voicemail drop falls as packages grow

Line chart of package price divided by drop count, calculated from the package prices above.

Ready to buy IVR live transfers?

Questions? Call or text Will directly on his personal mobile.

Start Your IVR Live Transfer Request

Explore more

Buy Live Transfers Buy Live Transfer Leads Live Transfer ROI Guide Hire a Call Center Post a Vault Request

What are IVR live transfer leads?

IVR live transfer leads are callers who are greeted by an interactive voice response system, answer your qualifying questions with keypad or voice, and are transferred to your agents live only if they qualify.

How does an IVR live transfer work?

The caller responds to an offer, the IVR asks your qualifying questions, qualified callers are connected live to your agents, and you pay for confirmed transfers.

How much do IVR live transfer packages cost?

Packages start at $330 for 5,000 ringless voicemail drops, IVR screening, 10,000 targeted consumer cell phones and a free DNC and litigator scrub. The largest package is $5,280 for 200,000 drops and 400,000 phones.

What is included in every package?

Every package includes ringless voicemail drops, an IVR to screen your inbound leads, targeted consumer cell phones and a free DNC and litigator scrub.

What is the cheapest package per voicemail drop?

Elite Pro is the lowest at about $0.026 per drop ($5,280 for 200,000 drops). Starter is about $0.066 per drop.

Is IVR screening better than a live agent screen?

IVR screens automatically and at volume at a lower cost. A live agent can handle more complex conversations. The right choice depends on your vertical and qualifying questions.

Are IVR live transfers TCPA compliant?

Ask the vendor how consent was collected and for proof per call. Compliance depends on how callers are contacted, so confirm consent, opt-out handling and recording with the vendor.

What is the return policy?

Wrong numbers, duplicates and callers outside your criteria are covered by the return policy.

What industries use IVR live transfers?

Insurance, solar, debt, legal, home services and many more of the 150+ verticals in the marketplace.

How do I get started?

Pick a package below or submit one request. Call or text Will directly on his personal mobile with questions.

How many questions should an IVR ask?

Two to four is common, with the most disqualifying question first.

What is the difference between IVR and press one?

IVR asks several questions. Press one asks for a single response.

What is the ringless voicemail to IVR flow?

A ringless voicemail prompts a callback, the IVR screens the caller and qualified callers transfer live.

Which package should I start with?

Start small to test your script and close rate, then move up to lower cost per drop.

Why do callers hang up in the IVR?

Usually the menu is too long. Reduce the questions.

What KPIs matter for IVR campaigns?

Callback rate, IVR completion rate, qualification rate, transfer answer rate, close rate and cost per sale.

IVR Live Transfer Leads

Pre-Screened Callers Sent Straight to Your Team

IVR live transfers at a glance

What is an IVR live transfer?

How an IVR live transfer works

Caller responds

IVR screens

Qualified callers transfer

You pay for confirmed transfers

IVR live transfer packages and pricing

Cost per voicemail drop by package

Why buyers choose IVR transfers

IVR screening vs live agent screening

What to check before you buy IVR live transfers

IVR live transfer terms

Industries that use IVR live transfers

Insurance

Solar and home

Debt and finance

Legal

🛡️ Data Monster Protected

Sources and methodology

How to design an IVR qualifying script

IVR vs press one vs click-to-call

The ringless voicemail to IVR to transfer flow

Voicemail drop

Callback

IVR screen

Live transfer

IVR campaign KPIs

Troubleshooting an IVR campaign

Which package should you choose?

Cost per voicemail drop falls as packages grow

Ready to buy IVR live transfers?

Explore more

What are IVR live transfer leads?

How does an IVR live transfer work?

How much do IVR live transfer packages cost?

What is included in every package?

What is the cheapest package per voicemail drop?

Is IVR screening better than a live agent screen?

Are IVR live transfers TCPA compliant?

What is the return policy?

What industries use IVR live transfers?

How do I get started?

How many questions should an IVR ask?

What is the difference between IVR and press one?

What is the ringless voicemail to IVR flow?

Which package should I start with?

Why do callers hang up in the IVR?

What KPIs matter for IVR campaigns?

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