Hire Work From Home Order Taking Agents

What does a work from home order taking agent do?

They handle inbound phone or chat orders on behalf of your business, entering orders directly into your order management or POS system.

Can agents work inside my existing order system?

Yes, most vendors can train agents on your specific platform, whether that’s a POS system, e-commerce backend, or custom CRM.

Are agents paid hourly or on commission?

Both models are available depending on the vendor. Some order taking arrangements use flat hourly rates, others incorporate a commission on upsells.

Can I hire agents just for a seasonal rush?

Yes, order taking agents are commonly hired for short-term seasonal overflow, such as holiday shopping periods, without any long-term commitment.

Are these agents pre-screened?

Yes, all agents listed by vendors on the marketplace go through a pre-screening process before being made available to buyers.

How does escrow protection work for agent staffing?

Payment is held in escrow and released only once you confirm agents were provided and performed as agreed. Learn how escrow works →