Data Monster: Hire a Call Center for Support. Verified teams for calls, chat, email and help desk.

Verified call centers Β· Protected Β· 445 verticals

Hire a Customer Service Call Center

Customer service, inbound and outbound sales, live transfers, appointment setting and CPA programs. Tell us exactly what you need β€” agents, hours, time zones, budget, data, dialer, tracking, QA, script β€” and a Data Monster Chief Liaison Officer matches you with verified call centers.

Hire a Call CenterCall 1-888-420-3282
  • Any vertical
  • Any language
  • Onshore Β· Nearshore Β· Offshore
  • Hourly, monthly or CPA

What is the fastest way to hire a call center?

The fastest way to hire a call center is to submit one complete request. On this page you define the services (customer service, sales, transfers, appointment setting, CPA), your verticals, the number of agents, hours, schedule and time zones, budget, who supplies the data, which dialer, CRM and tracking you use, and how quality assurance works. You can upload your script and sample recordings. The request goes to a Data Monster Chief Liaison Officer (CLO) as a lead, and verified call centers are matched to it.

Call center services you can hire

Customer Service

Inbound phone, chat, email and ticket support, help desk, answering service and order taking.

Inbound & Outbound Sales

Closers and telemarketers for inbound sales, outbound campaigns and database reactivation.

Live Transfers

Warm, qualified transfers delivered live to your sales team.

Appointment Setting

Booked, confirmed appointments for your reps, in any vertical.

CPA & Performance Programs

Cost-per-acquisition, pay-per-call and pay-per-transfer call center programs.

Licensed & Specialty Agents

Insurance, Medicare, ACA, mortgage and other licensed or trained agent teams.

How hiring a call center works

  1. 1

    Describe your program

    Complete the request below: services, verticals, agents, hours, budget, data, tech, QA and script.

  2. 2

    A CLO reviews it

    Your request is routed to a Data Monster Chief Liaison Officer who follows up with you.

  3. 3

    Meet matched call centers

    Interview verified vendors and review their recordings, stats and pricing.

  4. 4

    Launch with protection

    Marketplace payments are protected until delivery is confirmed.

Hire a Call Center β€” Tell Us Exactly What You Need

The more you tell us, the better the match. Skip anything you don't know yet β€” your CLO will help fill the gaps. Fields marked * are required. In a hurry? Start with your contact details, then take the quick conversation route.

1 About You

So your Chief Liaison Officer (CLO) knows who to talk to and when.

Best way to reach you
Form fatigue? We get it.

Give us the essentials and a CLO can take it from here on a call or Zoom. No 40-question endurance event.

2 What Do You Want the Call Center To Do?

Pick every service you need. Customer service, sales, transfers, appointment setting, CPA β€” all of it is on the table.

Call center services needed
Customer service & support
Sales & lead generation
Other
Call direction
How do you want to pay? (pick all that fit)
CPA = cost per acquisition: you only pay when a defined result happens (a sale, an appointment, a qualified transfer).
3 Your Vertical(s)

We cover all 434 verticals. Search and tick every one that applies.

Verticals / industries
0 selected
Who are the callers / prospects?
4 Agents, Location & Languages
Where should the agents be?
Languages needed
Do agents need state licenses or certifications?
5 Hours, Schedule & Time Zones

Tell us the campaign time zone (where your customers are) and your own, so shifts line up.

Coverage
Days of the week
6 Budget

Give us whatever you know. Ranges are fine.

Is your budget firm?
7 Data, Leads & Call Flow

Who supplies the leads or calls the agents will work, and how do they get delivered?

Will data be provided?
Who provides the data?
Type of data / call flow
How will data reach the agents?
Consent on your data
8 Dialer, System & Tracking

Tell us what you already use, or ask us to recommend.

Who provides the dialer?
Phone numbers / caller ID
Call recording
9 Quality, Script & Compliance

Upload your script, sample recordings of good calls, or a QA scorecard so vendors know exactly what β€œgood” sounds like.

Who handles QA (quality assurance)?
QA scorecard
Call script
Up to 5 files, 25 MB each.
Up to 5 files, 25 MB each.
Up to 5 files, 25 MB each.
Compliance requirements
KPIs that matter most
10 Additional Departments

A call center is more than agents on phones. β€œAdditional departments” are the support teams that run around the agents. Tick any you want included or priced separately.

Additional departments needed
11 Anything Else?

Data Monster Verified Vendor shield

TRUST SELLERS WITH THE SHIELD

Every Data Monster Verified Vendor wears the shield. Verified call centers go on camera so you can see who you are hiring before you commit.

  • Live virtual tours of the call center, on camera
  • On-camera interviews with the team you would work with
  • Every tour and interview is kept live on the site in the seller's Interview Vault

Hire a call center: frequently asked questions

How do I hire a customer service call center?

Fill out the Hire a Call Center request on this page: pick your services, verticals, agent count, hours and time zones, budget, dialer and tracking, and upload your script and sample recordings. Your request goes to a Data Monster Chief Liaison Officer (CLO), who reviews it and follows up with matched, verified call centers.

Can I hire a call center for sales, not just customer service?

Yes. You can request inbound sales, outbound sales, live transfers, appointment setting, lead generation, speed-to-lead follow-up, database reactivation, licensed insurance and Medicare agents, collections and more, in any of 434 verticals.

What is CPA, and can I hire a call center on a CPA basis?

CPA means cost per acquisition. You pay only when a defined result happens, such as a verified sale, a qualified live transfer or a booked appointment. Select CPA in the pricing section and describe what counts as an acquisition and what you can pay for each one. Availability depends on your vertical and offer.

What does β€œadditional departments” mean?

Additional departments are the support teams that run around the agents: quality assurance, training and onboarding, workforce management (scheduling and forecasting), team leads and supervisors, compliance and DNC scrubbing, IT and dialer administration, reporting and analytics, recruiting and HR, a dedicated account manager, and back-office or escalation teams. Tick the ones you want included or priced separately.

Can I upload my script and sample call recordings?

Yes. The form lets you upload call scripts, sample recordings of good calls, and other documents like QA scorecards or objection-handling guides, so vendors can see exactly what you expect.

Which verticals do you cover?

All 434 verticals in the Data Monster marketplace, including insurance, Medicare, ACA, solar, mortgage, real estate, legal, home services, financial services, healthcare, e-commerce, B2B and many more. Search the list in the form and select as many as apply.

Can I choose the hours, schedule and time zone?

Yes. You enter the campaign time zone (where your callers are), your own time zone, calling hours, days of the week, and whether you need 24/7, overnight or weekend coverage.

What do I need to tell you about my budget?

Share your monthly, weekly and hourly budget, or a range, and whether it is firm or flexible. If you want to pay per result, choose CPA. If you are unsure, choose β€œNeed guidance” and your CLO will help.

Do I need my own dialer, CRM or call tracking?

No. Tell us what you use (Vicidial, Five9, Convoso, Salesforce, HubSpot, Ringba, Retreaver and others) or choose β€œrecommend one for me.” Many call centers supply the dialer; some programs use yours.

How is my payment protected?

Marketplace payments are protected by Data Monster, Inc. Funds are held until you confirm that the agreed services were delivered.

Who sees my request and my contact details?

Your request is routed to a Data Monster Chief Liaison Officer who reviews it and contacts you. Vendors do not receive your direct contact details through the marketplace.

Hire your call center today

Questions first? Call 1-888-420-3282 or email info@callcentersforhire.com.

Hire a Call Center