Call Centers in the Philippines Call centers in the Philippines have taken over the world. Outsourcing, in general, has grown in popularity for company and consumer alike. It has made companies more productive by taking over some of the tasks...

The Google generation is changing industries from retail to call centers — and everything in between. Thanks to the internet, DIY solutions to problems big and small are often just a few clicks away. But when it comes to a...

AT&T, which is giving $1,000 bonuses to 200,000 employees in the wake of the Republican tax overhaul, is also handing out hundreds of pink slips to workers in Illinois and five other Midwest states. About 600 workers across a variety...