A Blueprint for the Next Generation of Human + AI Customer Communication By William Shivers | CallCentersForHire.com We’ve spent enough time asking whether artificial intelligence will destroy the call-center industry. It’s time to start designing what comes next. I call...

Sales Has Taught Me Something Technology Hasn’t Changed By William Shivers | CallCentersForHire.com I’ve spent virtually my entire adult—and even part of my pre-adult—life around sales, leads and call centers. Over more than three decades, I’ve watched technologies arrive that...

Google Is Calling Businesses for Customers By William Shivers | CallCentersForHire.com For decades, the relationship was simple. A customer wanted something. The customer searched for a business. The customer picked up the phone. The business answered. Then the conversation happened....

By William Shivers | CallCentersForHire.com For more than 30 years, I have watched the call-center industry change. I have watched technologies come and go. I have watched companies move from traditional phone systems to predictive dialers, from paper records to...

A complete guide to global call center services. Why the Best Call Center in the World Depends on What You Need It to Do The global call center industry is no longer a simple choice between hiring agents in the...

Employers and remote workers can now access up to 10 free interviews per month, while freelancers can apply for qualifying opportunities, promote their own services, and sell with zero platform fees. AUBURNDALE, FL — Call Centers For Hire has announced...

If you’ve spent any time in the call center, BPO, or performance marketing industry, you’ve built relationships. Maybe it’s a buyer who trusts your recommendations. Maybe it’s a vendor who always takes your call. Most people sit on these relationships...

Virtual assistants have moved well beyond scheduling calendar appointments and answering emails. In 2026, businesses across insurance, financial services, real estate, legal, home services, e-commerce, and dozens of other industries are using virtual assistants to handle customer follow-up calls, CRM...

Data Monster Launches Founding Vendor Program — 25 Free Verified Spots Available During CallCentersForHire.com Relaunch Auburndale, FL — June 2026 — Data Monster, Inc. today announced the launch of its Founding Vendor Program, offering the first 25 qualified vendors on...

Data Monster Relaunches CallCentersForHire.com with Verified Vendor Marketplace, Escrow Protection and Global BPO Network Auburndale, FL — June 2026 — Data Monster, Inc. today announced the official relaunch of CallCentersForHire.com, the global marketplace connecting buyers with verified call centers, live...