Virtual assistants have moved well beyond scheduling calendar appointments and answering emails. In 2026, businesses across insurance, financial services, real estate, legal, home services, e-commerce, and dozens of other industries are using virtual assistants to handle customer follow-up calls, CRM...

Outsourcing is no longer a cost-cutting measure reserved for large enterprises. In 2026, businesses of every size — from funded startups to regional service companies — are actively moving their sales and customer acquisition functions to external teams. The numbers...

Data Monster Launches Founding Vendor Program — 25 Free Verified Spots Available During CallCentersForHire.com Relaunch Auburndale, FL — June 2026 — Data Monster, Inc. today announced the launch of its Founding Vendor Program, offering the first 25 qualified vendors on...

Companies caught short by the pandemic are hiring from a pool that was already prepared to handle a surge in phone traffic away from offices. A workplace injury two decades ago when she was newly pregnant left Robin Ervin with...

Quarantines will end. Remote work could be here to stay. As the coronavirus pandemic forces millions of Americans to shelter in place, many are forced to do their jobs from home for the first time ever. And when all this...